Privacy Policy

Privacy Policy

Introduction

Welcome to https://denver-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com (referring to our company as “we,” “us,” or “the Company”). We are dedicated to providing exceptional services related to Post-Traumatic Stress Disorder (PTSD) therapy while upholding the highest standards of privacy protection for our users. This Privacy Policy is designed to inform you about how we collect, use, and safeguard your personal data in accordance with various international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and any other digital platforms owned or operated by Denver Post-Traumatic Stress Disorder Therapy. It is important for users to understand that this Privacy Policy does not extend to third-party websites or services linked from our platform. Each of these external sites has its own privacy policies, and we encourage you to review them before sharing your information.

Processing Activities

This policy outlines our practices regarding:

  • User Accounts: When you create an account with us to access our services, we collect and store account details such as your name, email address, and password.
  • Service Usage: We track how you interact with our applications and websites, including the pages you visit, features used, and any actions taken.
  • Communications: If you choose to receive marketing emails, newsletters, or texts from us, we’ll use your contact information for these purposes.

Personal Data Collection

We collect several categories of personal data to enhance your experience and provide tailored services:

  • Account Information: This includes your name, email address, user ID, and password (hashed and encrypted).
  • Payment Details: We securely process payment information required for our services, including credit card numbers and billing addresses.
  • Financial Records: For bookkeeping purposes, we may store financial data related to transactions made through our platform.
  • Purchase History: Details of the products or services you’ve purchased from us are kept on record.
  • Mobile Device Identifiers: We may access unique identifiers from your mobile device, such as IP addresses and device tokens.
  • Location Data: With your consent, we can track your location to provide personalized content or services.
  • Feedback and Reviews: Any comments, suggestions, or reviews you submit to us are valuable for improvement.
  • Social Media Information: If you choose to connect our services with your social media accounts, we’ll access the data available on those platforms.
  • Product Preferences: We gather information about your preferences and interests in products or services related to PTSD therapy.

Cookies

Cookies are small text files that our website stores on your browser to enhance user experience. Our cookies serve multiple purposes:

  • Strictly Necessary: These ensure the basic functions of our website, like enabling you to log in.
  • Preference Cookies: They remember your preferences and settings for a personalized experience.
  • Analytics Cookies: Used to collect aggregated data about site usage for analytics and improvement.

You can control which cookies are set through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We only retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data from our systems.

Security Measures

The security of your data is a top priority. We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your personal information. This includes encryption for data in transit and at rest, secure third-party processing, and regular security audits.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Rights (Subject to Local Regulations)

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access and Rectification
  • Data Erasure or Anonymization
  • Data Restriction or Limitation
  • Data Portability
  • Objection or Consent Withdrawal
  • Non-Discrimination

To exercise these rights or if you have any data-related inquiries, please reach out to our Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy or data protection, please contact us:

  • Email: contact@denver-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com
  • Address: [Provide Physical Address]

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Denver Post-Traumatic Stress Disorder Therapy.